“We’ve experienced a devastating loss of funds at a time when we’ve also had a lot of extra costs, from additional therapeutic services and finding additional accommodation to basics like needing more toiletries, anti-bacterial wipes, food and medication for our clients.” Rachel Millar is senior policy officer at Harlow-based domestic abuse charity Safer Places, which…
I hired a van from Zipcar when I moved house three weeks ago. It wasn’t there when I arrived to collect it and the helpline told me it was miles away in Croydon. I was advised to spend an hour travelling there by train to track it down, which I couldn’t do as I was…
Britain is “sleepwalking into a debt crisis” after a steep rise in emergency borrowing by low- and middle-income households to cope with the Covid-19 jobs crisis. Research by the debt charity Stepchange found that household borrowing and arrears linked to the coronavirus pandemic have soared 66% since May to £10.3bn. The number of people who…
An expensive phone that I bought on eBay, and returned because it was faulty, has been lost in transit and, although everyone agrees I should get my money back, eBay, PayPal and Royal Mail are all refusing to take responsibility. I bought the LGG8s ThinQ mobile phone for £345.99. The next day eBay messaged me…
The ticket resale website Viagogo has offered to sell StubHub’s businesses in the UK and outside North America, in an attempt to answer the concerns of Britain’s competition watchdog which provisionally blocked the $4bn (£3bn) tie-up between the two rivals. Viagogo has put forward plans to sell StubHub’s holding company, which operates all of its…
With the pandemic driving unemployment up and stretching Britain’s social welfare system to the limit, more people than ever are relying on food aid. The Trussell Trust, the UK’s largest network of food banks, expect a 61% increase in the number of food parcels needed this winter. If you are in a position to help…
